Privacy Policy

NATIONAL COMMUNICATIONS SERVICES (SMC-PVT) LIMITED ("DUNYANEWS") respects your privacy and is fully committed to protecting the personal information that you share with us. We believe that our users (the "Users") have a right to know our policies and practices regarding the information we collect while you use our digital platforms, including our website and mobile applications (the "DUNYANEWS App").

1. Consent

By using or installing our software and accessing our website, you indicate your acceptance of the practices described in this Privacy Policy. If you do not agree to these terms, please do not install or use our services.

2. Collection of Information

DUNYANEWS collects information in two ways:

  • Information You Provide: This includes personal information provided consciously and voluntarily, such as your name, email address, or contact details when you register for an account or contact support.
  • Automated Information: When you use our app or website, we may collect technical data such as your IP address, device type, operating system, and app usage statistics (Log Data).
3. Use of Information

We use the information collected to:

  • Provide, operate, and maintain our services.
  • Improve, personalize, and expand our content and user experience.
  • Understand and analyze how you use our digital platforms.
  • Provide customer support and respond to your inquiries.
  • Send promotional information, news alerts, and advertisements (where permitted).
4. Cookies and Tracking Technologies

Our website and application may use "cookies" and similar tracking technologies to enhance user experience. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device.

5. Third-Party Services

We may employ third-party companies (such as Google Analytics or advertisement networks) to facilitate our service, provide the service on our behalf, or assist us in analyzing how our service is used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

6. Data Security

DUNYANEWS takes great care in implementing and maintaining the security of Users' Personal Information. We employ industry-standard procedures and encryption policies to prevent unauthorized access. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention and Deletion

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. If you wish to request the change or deletion of any personal information you have provided, please contact us at apps@dunyatv.tv.

8. Children’s Privacy

Our services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We advise you to review this page periodically for any changes. These changes are effective immediately after they are posted on this page.

Contact Us

If you have any questions or comments about this Privacy Policy, please feel free to reach out to us:

  • App Support: apps@dunyatv.tv
  • General Inquiries: dm@dunyatv.tv