Summary Some users of Galaxy Note 8 complained that their phone doesn't turn on after running out of battery
(Web Desk) – Samsung has acknowledged the glitch in its latest flagship smartphone Galaxy Note 8 after certain users reported complaint regarding the battery.
The certain number of users complained that they were not able to turn on their smartphone after it ran out of battery. An article on The Independent said, “Customers say their phones are failing to charge or turn on again after being allowed to completely run out of battery.”
The glitch is under discussion on various platforms across the web. It is told that whenever the battery of Samsung Galaxy Note 8 goes flat, the phone stays flat even when plugged in for charging.
Responding to the claims, Samsung in Germany acknowledged the issue through their official statement. “Samsung takes all reports of this kind seriously. We have received only a very small number of customer inquiries that can be linked to charge management,” adding that they will comment on the issue after “more detailed information”.
Samsung released the Galaxy Note 8 in September, last year. It replaced the Galaxy Note 7 which was discontinued because of faulty batteries.
Facing lawsuits and consumer outrage after it said it slowed older iPhones with flagging batteries, Apple is slashing prices for battery replacements and will change its software to show users whether their phone battery is good.
In a posting on its website Thursday, Apple apologised over its handling of the battery issue and said it would make a number of changes for customers “to recognize their loyalty and to regain the trust of anyone who may have doubted Apple’s intentions.”
Apple made the move to address concerns about the quality and durability of its products at a time when it is charging $999 for its newest flagship model, the iPhone X.
