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Summary The SBP has asked all the banks to ensure uninterrupted ATM service during Ramazan and Eid.
The State Bank of Pakistan (SBP) has advised all banks to comply with its guidelines and instructions regarding management of Automated Teller Machines (ATMs) operations in order to ensure continuous availability of ATM service during the Holy Month of Ramazan and Eid-ul Fitr holidays.The central banks further says heavy penalties under the relevant laws would be imposed on those banks, which fail to comply with the guidelines and instructions regarding management of ATM operations and monitoring of ATM cash/downtime during Ramazan and Eid holidays.The SBP has also decided to depute special inspection teams to carry out surprise inspections of ATMs installed at various cities/towns throughout the country to ascertain the compliance level of its instructions and guidelines.Complaints regarding non-functioning of ATMs may be lodged with the SBP Consumer Protection Department’s fax no 92-21-99218160.
